Frequently Asked Questions

What makes your clear quartz crystals authentic?

We guarantee that all our clear quartz crystals and clusters are 100% natural, ethically sourced, and never lab-grown or dyed. Each piece carries unique inclusions and clarity that prove its genuine origin.

Are your silver products real?

Yes. Our 925 sterling silver jewelry, including rings and pendants, is crafted from tested, certified silver, ensuring you receive only authentic, high-quality metals.

Where do your gemstones come from?

We source our clear quartz clusters and large gemstones directly from trusted mines and skilled artisans in Brazil, Pakistan, and Madagascar. This guarantees ethical practices and rare, high-grade stones.

Do you ship worldwide?

Absolutely! We offer secure worldwide shipping, dispatched directly to collectors, healers, and style enthusiasts all over the globe.

How is my order packaged?

Each order is carefully packed to protect your gemstones and jewelry. We use secure, discreet packaging so your pieces arrive in perfect condition, ready to enjoy or gift.

What if I’m not satisfied with my order?

We stand by the quality of our products. If you’re not completely happy, please reach out to our support team. We’re committed to making it right, with hassle-free returns where applicable.

How can I contact you?

You can reach us anytime through our Contact Us page. We’re here to help!